EZ PAY
NEW ONLINE PAYMENT OPTION
• PAYMENTUS ONLINE BILL PAY•
EZ Pay now has an Online Payment Option! So, if you would like to be able to pay online using an eCheck or Credit Card, Click Here!
EZ Pay
• How to Begin •
Tired of writing us a check month after month? Just think...no
more checks, no more postage stamps, no more trips to the post office
or our office. You'll never have to worry about your payment being
late again. It's simple.
1) Just fill out our EZ Pay application.
You can print it off of our website; or, call
a customer service representative and we'll send you one;
or, stop by our office at 126 N. Church Street and pick one up.
2) Void a blank check
by marking it "Void" and attach
it to your printed EZ Pay Application. Note:
the name on your checking account MUST match
the name on your account with us.
3) Mail the voided check and your EZ Pay application
form with your next payment.
• How it Works •
Each month, your bank account will be debited on the day your payment
is due. The debited amount will appear on your monthly bank statement.
And you'll still receive a monthly bill from us reflecting the amount
scheduled to be debited from your bank account on the due date.
Whether you're a residential, commercial or industrial customer,
you'll find our new EZ Pay payment plan the most convenient way
to pay your bill.
• Timelines •
Billing Dates
You will still receive your MU bill monthly and have at
least 10 days to review it before payment is due. The due
date shown on the top portion of your bill will be the date your
payment will be debited from your bank account. Call your Mishawaka
Utilities customer service representative if you have questions
about any charges billed to you.
Start-up of EZ Pay Services
After we receive your authorization form, we will notify you when
EZ Pay will take effect on your account. This process could take 1-2 months to complete. You should continue to pay your bill as before, until you receive a bill that says, "Do Not Pay." The amount and date of
your payment will appear on your monthly bank statement. This
is your receipt of payment.
Stopping an EZ Pay Payment
You can stop any payment by notifying your bank or financial institution
before your due date. ALSO,
please call your MU service representative to advise us of your
stop payment.
Remember: When
you stop a payment, you are responsible for the associated bank
charges. (Just as you are when you stop payment on a check)
Canceling the EZ Pay Service
To stop using EZ Pay you must send written notice, 30 days
in advance, advising us of your intent to discontinue your
authorization.
• Important Additional Information•
Changing Bank Accounts
Please contact us if you are changing
banks or bank accounts to make sure that your payments will continue.
We will send you a new application to update your records.
Insufficient (NSF) Funds
It is your responsibility to ensure that you have enough money
in your account on your payment date. If not, in addition to any
bank charges, MU will charge a $20 fee for any
payment returned due to insufficient funds. Repeated returned payments
due to insufficient funds can result in cancellation of your EZ
Pay Plan.
Fill out the EZ Pay On-Line
Application
|
